Legal

Privacy Policy

Last updated September 2026.

What we collect

Name, email, shipping address and order history. Payment card details are handled by our payment provider and never stored on our servers.

To process and ship orders, send order updates, provide support and — only with your consent — send marketing emails.

We share only what's necessary with shipping carriers, our payment processor and email provider. We never sell personal data.

We use essential cookies for cart and checkout, plus analytics cookies to understand which pages are useful. You can decline non-essential cookies.

You may request a copy of your data, correct it, or ask us to delete it by emailing support@pewpetz.store. We respond within 30 days.

Order records are retained for seven years to meet tax and accounting obligations. Marketing data is deleted on unsubscribe.